Legal stuff

The Banking Code of Practice sets the Australian standard for best practice banking and outlines our key commitments and obligations.

The Group Customer Advocate is here to represent you to make sure you’re heard, understood and treated fairly as a Bankwest customer.

Find out about how we handle your personal information.

Find more about Comprehensive Credit Reporting and how we use your information.

Access our reports updating Bankwest's Capital Adequacy and Risk Disclosures.

Find out how we commit to mitigating the risk of money laundering and terrorism financing.

Read about our zero tolerance approach to bribery and corruption across all layers of the bank.

Find out about the Common Reporting Standard (CRS) and our obligations under the Foreign Account Tax Compliance Act (FATCA).

View our commitment to ensuring the financial wellbeing of people, businesses and communities by ensuring we comply with the applicable sanctions regulations.

Learn about what you need to be aware of when using the Bankwest App and our websites.

Find out about the terms you accept when making mobile payments with Apple Pay, Google Pay™, Samsung Pay and other wearables.

Read about the Financial Claims Scheme and how the limits are applied.

Read about Bankwest’s Target Market Determinations which describes who a product is best suited for.

Find out what Bankwest data is available for you to share, how it works and how to manage your data.

Find out how you can serve legal notices and legal documents on Bankwest.