How to confirm your identity online.
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Benefits of digital ID verification
Simple
A simple step-by-step process to verify your identity and progress your home loan application.
Secure
We encrypt your documents and selfie, keeping your information secure.
Speedy
Complete your identity verification in minutes, all from your mobile phone.
How it works
You'll need to follow these simple steps to verify your identity. Once you're done, we'll review your ID verification and be in touch. If there's another applicant on the loan, they'll need to complete their own ID verification.
The steps
- Check your details
Select your name and make sure it's your full legal name. - Capture your ID
Take a photo of your ID with your phone camera. - Take a selfie
We'll prompt you with what you need to do.
Ready to go
Have your photo ID ready and confirm your name is correct on your home loan application. Then, tap ‘Get verified’ and follow the simple steps. It'll take around five minutes to complete. If you're on a desktop computer or laptop, you'll get a QR code to help you open the verification process on your mobile phone.
Common questions
No, you also have the option to complete your proof of identity in person at a participating Australia Post office. Chat to your broker or lender for more info.
We'll be in touch to let you know once your identity has been verified.
If you're overseas, speak to your broker or lender and they can help you with your proof of identity.