Take a look at the things you might need to bring with you, so you can make the most of your appointment.
Log in
What to bring to your appointment
What’s your appointment about?
See what you might need to bring
If you’re coming to chat about what’s possible, we’ll ask for some personal and financial details. But you won’t need to bring in any documents until you’re ready to apply.
Once you’re ready to apply, we’ll need a few more things from you:
- Proof of identity – see what you can bring
- Proof of income – see what you might need
- An idea of your expenses, debts and savings.
Expenses, debts and savings
Bring along one month’s worth of statements for your everyday expense account.
If you have any debts (like credit cards, store cards, car loans or home loans) outside of Bankwest, bring in a month’s worth of statements for each one. The statements must be from the last 45 days and show:
- Your name
- Account number
- Transaction history.
If – like most people – you plan to pay a deposit, you’ll need to provide proof of your savings (such as your most recent savings account statement).
If you’re refinancing
Bring in six months’ of recent home loan statements from your other financial institution. If you’re refinancing a personal loan or credit card as part of the loan, bring in your most recent three months’ consecutive bank statements for each debt. The statements must show:
- Account holder name
- Financial institution name
- BSB and account number
- Transaction history.
Whether you’re applying for a new card or to increase your credit limit, we’ll need:
- Proof of identity – see what you can bring
- Proof of income – see what you might need
- An idea of your expenses and debts.
If you’re applying for a balance transfer, make sure to bring the card number and biller ID for any cards you want to transfer. And if you’re applying for a Bankwest Qantas Mastercard®, bring your Qantas Frequent Flyer membership number if you have one (if not, we can let you know how complimentary membership is made available).
Whether you’re a new or an existing customer, we’ll need to see some proof of ID.
You may also need to provide us with your:
- Name, date of birth, address and contact details (plus those of any additional account holders)
- Tax File Number (this will ensure you don’t pay withholding tax on the account)
- Country (or countries) of residence and, if applicable, your tax identification number
- Linked account details (if you’re applying for an Easy Saver or a Bankwest Term Deposit)
- Your Qantas Frequent Flyer number (if you’re applying for a Bankwest Qantas transaction account).
We’ll need to see some ID
If you’re coming to apply for a new account or loan, or to chat about existing ones, we need to confirm who you are before we can help you (it’s a security thing).
Photo ID
You can bring one of the following:
- Australian passport (current or less than two years expired)
- Current foreign passport and visa
- Current Australian driver’s licence, including photographic learner’s permit
- Current Australian government issued proof of age card
- NSW photo card and birth card
- WA photo card.
OR
Non-photo ID
You can bring two of the following:
- Australian or foreign birth certificate
- Australian birth certificate extract
- Australian or foreign citizenship certificate
- Current pension card or health care card issued by Centrelink that entitles you to financial benefits
- Current Australian driver’s licence without a photo.
OR
One item from the non-photo ID documents listed above AND one of the following (a total of two items):
- Current foreign driver’s licence
- Current notice that was issued to you by a local government body or utilities provider (e.g. gas, electricity, water, rates) within the last three months that:
- Contains your name and residential address; and
- Records the provision of services by the local government body or utilities provider to you at that address
- Australian Taxation Office notice issued within the last 12 months which contains your name and residential address, and records a debt payable to you, or by you, to the Commonwealth
- Current security guard/crowd safety officer ID card
- If you are under 18 and cannot provide the documents outlined above, provide one of the following:
- Australian or foreign birth certificate
- Australian birth certificate extract
- Australian citizenship certificate
If you are attending Australia Post to be identified, you will also need to provide a notice issued and signed within the last three months by a School Principal that contains your full name, any other names you’re known by, residential address and how long you’ve attended the school.
Special provisions
We may accept alternate documents from remote Aboriginal and Torres Strait Islander peoples, refugees, people living in a declared natural disaster zone or people who’ve recently exited an Australian Correctional Centre. Call us on 1800 433 932 to find out what you can bring with you.
Proof of income
If you’re applying for a credit card, personal loan or home loan you'll need to provide proof of income. We'll let you know the specific documents we need as part of your application process, but here’s a general list of what we may ask for.
Do you work for an employer? (PAYG)
If you earn PAYG income not paid into a Bankwest account you'll need to provide two of your most recent consecutive payslips.
Do you own your own business or subcontract? (Self-employed)
- If your income is earned solely from your self-employed work, we need your Notice of Assessment from the Australian Tax Office.
- If your income is earned through multiple sources, we need your most recent Individual Tax Return.
Please note, we may also require further documentation as we assess your application.
Do you receive income from a…
Self Managed Superannuation Fund (SMSF)?
You’ll need to supply the most recent SMSF member benefit statement and a letter from your financial planner or accountant. The letter needs to confirm you’re receiving payments from the fund and show your balance, minimum payment amount, tax and tax free components, and ‘pension’ status.
Retail or industry superannuation fund?
You’ll need the most recent statement of your super balance, including evidence of regular and ongoing payments. Where the payment amounts are not shown, we’ll also need three months’ statements showing the credits to your bank account.
Pension?
You’ll need your most recent pension statement showing current payments.
Rental property?
You’ll need a current, signed rental tenancy agreement or a rental statement from your managing agent from the past two months where the property is already held.
Other income?
If your income is earned from any other source, please contact us.
Managing a deceased estate
We’re here to help
We know you’ve got a lot to deal with right now, so we’ve put together a guide to help you understand the process of managing a deceased estate after a loved one passes away.