You can add a contact phone number and update your residential, postal or email address in the Bankwest App or in Bankwest Online Banking.
Keep in mind you may have to enter an SMS code to update your contact details in the app if you have not logged in with biometrics (face ID) in the past.
Don't have the app?
To update some details, you’ll need to message or call us to make changes – it’s a security thing.
For security reasons, we need to speak to you to update your mobile number. Please contact us on 1300 440 749 for assistance.
If you’re a relationship managed business customer, you can contact your Relationship Manager.
If you have an overseas number you will need to call us on 13 17 19.
If you have an international address, to update message us in the app or online banking.
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