In the app
- Tap 'Make a payment’ from your ‘Home’ or ‘Payments’ screen
- Choose an account to pay from
- Tap 'BPAY Biller'
- Tap 'Add Biller' or choose one from the list and follow the prompts.
In online banking
- Click 'Payments' > 'Make a payment' in the menu
- Choose 'Make a payment'
- Choose an account to pay from
- Click 'BPAY biller' and choose an existing biller from the list, or add a new biller and enter their details
- Enter the amount you want to pay and submit the payment.
The payment process in online banking will be different if you're not registered for SMS code:
- Click 'Payments' > 'Make a payment' in the menu
- Choose 'BPAY' and follow the prompts.
Other things you should know
- Make sure you know the payment processing and cut-off times
- If your payment is made on a business day (before the cut-off time), the biller will acknowledge your payment as being paid that day
- By default, all customers have a daily BPAY limit of $5,000. You can increase your limit to up to $20,000 in online banking or $50,000 in the app if you’re registered for SMS code
- When you make a payment to a new recipient or above a certain dollar amount, you’ll be asked to enter an SMS code or answer two of your security questions
- You can pay up to 10 billers at a time and each BPAY payment will show as a single debit on your statement
- If you’re creating future-dated or recurring BPAY payments, make sure there are sufficient funds in your account on the day the transfers are due to be processed
- Some BPAY billers don’t allow payments from credit card accounts.
Not what you were looking for? See all online banking questions.
BPAY is the registered trademark of BPAY Pty Ltd ABN 69 079 137 518.
