Travel checklist

Consider how you're going to spend money while you're away. Start by working out roughly how much you'll need (for things like food, travel and activities) and consider carrying a mix of cash and card. Here are some options for spending money overseas.

We have a range of credit cards that can be used overseas (wherever you see the Mastercard^® logo). Our Bankwest Zero Platinum Mastercard^® comes with some travel perks and has no annual fee. Our low rate credit card has a lower interest rate and might be the way to go if you don’t think you’ll pay off the balance each month.

Keep in mind some fees and charges might apply when you travel.

If you're using savings for your trip, you might be paying via debit card. Before you leave, transfer your holiday spending money into a bank account linked to a debit card you can use overseas (any debit card with the Mastercard logo). Keep in mind you'll need to use the 'Credit' option when paying with a Debit Mastercard outside of Australia. Make sure you’re prepared for any international fees.

If you’re taking cash, consider exchanging currency before you leave. This will help if you can’t find an ATM or pay for things electronically – for instance, if you need to pay in cash for a taxi from the airport.

If you’re planning to use an overseas account, you could transfer money between your Bankwest account and your overseas account. Before you go, make sure your daily international transfer limit is set to an amount you’re comfortable with. You’ll need to register for SMS code and have your mobile with you so you can receive SMS codes.

If you need some extra money for your trip, a personal loan might be the way to go. Once you're approved for a certain amount, you pay off the loan in instalments. Your repayments will start as soon as funds are sent to your account, so make sure to calculate your repayments – this will help you get an idea of what you’ll need to pay while you’re away.

When making purchases online while outside of Australia, you may need to enter an SMS code. This can get tricky while travelling if you're not able to receive SMS overseas.

If you're planning (and able) to have data roaming enabled while you're away and you're registered for SMS code, you should be able to make the transactions you need to without having to contact us.

If you don't have data roaming enabled, you won't be able to make any transactions that require an SMS code. Here are your options:

Set up PIN login before you leave. You’ll need to be registered for SMS code and have SMS access to set up PIN login – so make sure you do it before you head overseas if you know SMS is going to be an issue.

Once PIN login is set up, you can make payments and transfers from the app without SMS code.

Apply for a temporary SMS code exemption by calling us on 13 17 19 within Australia or +61 8 9449 2840 from overseas. During the exemption period, you'll authorise online banking payments using secret questions instead.

Exemptions only apply to payments made from within Bankwest Online Banking – you’ll still need to use SMS code for all other transactions.

Keep in mind the following services won’t be available in online banking if you have an SMS code exemption:

• Increasing your transfer limits
• Transferring money internationally
• Registering a PayID
• Managing your cards.

The above options won't cover you if you're making payments outside the Bankwest App or online banking – like if you're making a payment online using your Mastercard^® details.

If you get stuck during a transaction while overseas, call us on +61 8 9449 2840. You’ll need to contact the international operator in the country you’re in and ask to be put through to this number. It's a reverse charge number, but keep in mind there may be charges applied by the local or international phone company for contacting the operator.